When you upload a video to YouTube, YouTube will automatically scan the video for any copyrighted material and put a claim on any copyrighted content it identifies, whether or not the uploader has a license for that content. This claim simply recognizes the presence of copyrighted music and does not mean that your video cannot be published or that there is anything wrong.
When you license music through Soundstripe, you have all of the licensing rights needed to upload content to a YouTube channel. Any claims received on a channel that has been listed with Soundstripe will automatically be cleared, usually within a few minutes. Depending on your plan, you will need to ensure you took the right steps for your Account on the Content ID tab to clear your content.
Creator customers will need to list your YouTube channel on your account under the Profile Menu > Account > Content ID tab. Pro & Pro Plus customers, if a YouTube channel is not listed with your account or you are creating videos for a client, you should generate a single use code and include that code in the video’s description upon upload. These codes will also cause any claims to clear automatically.
If a claim is received that does not clear automatically, Pro and Pro Plus subscribers can submit the YouTube video URL in the Content ID section of the Account Menu to clear any active claims. Videos must be uploaded during the dates of an active subscription, but may be submitted at any time.
As with any system, YouTube’s Content ID is a growing and changing product, and errors do sometimes happen. If you receive a content claim in error that does not release automatically, you can dispute the claim directly with YouTube. Filing a dispute claim will notify Soundstripe about the claim and allow us to evaluate the dispute. After your claim is resolved, any monetization that occurred on your video during the dispute process will be returned to you. Additional questions or concerns? Please reach out to us at firstname.lastname@example.org.
Learn more about disputing a content claim through YouTube.