How do I update my billing information and access my invoices?
Find, download, and update billing details directly from your Soundstripe account.
What you'll learn here
- Where to find invoices
- How to download billing history
- How to update payment methods
If you have a Soundstripe subscription or a single-use license, you can view your billing details anytime in your account.
To view or download invoices:
- Go to Billing in your profile
- Select View Billing History
- Download invoices to see charges and credits
To update your payment method:
- Go to Billing
- Select Update Payment Method
Note: If you are on a Business Plan, only Team Admins can update billing information, change payment methods, or complete plan changes and upgrades. Team Members (non-admin users) do not have access to billing controls.
Enterprise customers
If you have questions, need updates, or require billing assistance, please reach out to your Customer Success Manager for support.
Tips & tricks
- Invoices are available immediately after billing for subscription customers
- Download PDFs for accounting or reimbursement
Need help with billing? Our support team is just an email away