How do I update my billing information and access my invoices?
Find, download, and update billing details directly from your Soundstripe account.
What you'll learn here
- Where to find invoices
- How to download billing history
- How to update payment methods
If you have a Soundstripe subscription or a single-use license, you can view your billing details anytime in your account.
To view or download invoices:
- Go to Billing in your profile
- Select View Billing History
- Download invoices to see charges and credits
To update your payment method:
- Go to Billing
- Select Update Payment Method
Note: If you are on a Business Plan, only Team Admins can update billing information, change payment methods, or complete plan changes and upgrades. Team Members (non-admin users) do not have access to billing controls.
Enterprise customers
If you’re an Enterprise customer, your billing details won’t appear in your Soundstripe account. To update your information, request a copy of an invoice, or get help with billing, please email accounting@soundstripe.com or contact your Customer Success Manager.
Tips & tricks
- Invoices are available immediately after billing for subscription customers
- Download PDFs for accounting or reimbursement
Need help with billing? Our care team is happy to help!